LEGAL

Privacy Policy

Last updated: 8 April 2025

Wira Praxis ("we", "us", "our") is committed to handling personal data responsibly. This policy explains what data we collect, how we use it, how we protect it, and what rights you have under Malaysian law.

This policy applies to data collected through our website at wirapraxa.site and in the course of our consulting engagements.

1. Data Controller

The data controller for personal information processed in connection with our website and services is Wira Praxis, 9 Lorong Stutong 3A, 93350 Kuching, Sarawak, Malaysia. For data-related enquiries, contact us at [email protected].

2. Data We Collect

THROUGH OUR WEBSITE CONTACT FORM

Name (required)
Email address (required)
Phone number (optional)
Message content (optional)

THROUGH CONSULTING ENGAGEMENTS

Business and professional contact details
Information you share in the course of the engagement (documents, financial summaries, operational data)
Notes and records created during site visits and conversations

AUTOMATICALLY COLLECTED DATA

IP address and browser type (via server logs)
Pages visited and time on site (via analytics, if consented)
Cookie data (see our Cookie Policy)

3. Legal Basis for Processing

We process personal data on the following bases under the Personal Data Protection Act 2010 (Malaysia) and, where applicable, GDPR principles:

Consent — for website contact form submissions and marketing communications
Contract — for data processed in the course of a consulting engagement
Legitimate interests — for internal records and business operations where these do not override your rights

4. How We Use Your Data

To respond to enquiries submitted through the website contact form
To conduct, manage and deliver consulting engagements
To invoice for services and maintain financial records as required by law
To improve the website and our services (if analytics consent is given)
To comply with legal obligations

We do not use your data for automated decision-making or profiling. We do not sell or rent your data to third parties.

5. Data Sharing

We share personal data only as follows:

With members of the Wira Praxis team directly involved in your engagement, on a need-to-know basis
With service providers who support our operations (e.g. email hosting, cloud storage), under data processing agreements
Where required by Malaysian law or by a competent regulatory authority

6. Data Retention

We retain personal data only for as long as necessary:

Website enquiries: up to 12 months from last contact, unless an engagement follows
Engagement records: seven years from the close of the engagement (for accounting and legal purposes)
Analytics data: aggregated and anonymised after 12 months

At the end of the retention period, data is securely deleted or anonymised.

7. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. These include:

Encrypted storage and secure transmission (HTTPS)
Access controls limiting data to relevant team members
Regular review of our data handling practices

In the event of a data breach affecting your rights, we will notify you as required by applicable law.

8. Cookies

Our website uses cookies. For full information on the types of cookies we use and how to manage your preferences, see our Cookie Policy.

9. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia) and, where applicable, under GDPR, you have the following rights:

Right of access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate or incomplete data
Right to erasure — to request deletion of your data where we have no ongoing legal basis to retain it
Right to restrict processing — to ask us to limit how we use your data in certain circumstances
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
Right to complain — you may lodge a complaint with the Personal Data Protection Department, Malaysia (pdp.gov.my) or, if you are in the EU, with your national supervisory authority

To exercise any of these rights, write to us at [email protected]. We will respond within 21 days.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

11. Children's Privacy

Our services are intended for business use and are not directed at persons under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be notified on this page with a revised effective date. Continued use of the website after any update constitutes acceptance of the revised policy.

13. Contact

For any questions about this policy or about how we handle your personal data:

Wira Praxis
9 Lorong Stutong 3A, 93350 Kuching, Sarawak, Malaysia
Email: [email protected]
Phone: +60 8-2473 9614